Question 1

How does the free trial work?

Accepted Answer

Our free trial gives you 5 requests to try all premium features including Viloi Pro, Web Search, Humanizer, and Citation & Attachment capabilities. Once your trial requests are used, you can upgrade to the Unlimited plan to continue using all features without restrictions.

Question 2

What's included in the Unlimited plan?

Accepted Answer

The Unlimited plan gives you access to all premium features with no usage limits. This includes Viloi Pro, Web Search, Humanizer, AI Score, Citations & Attachments, Priority Support, and early access to new features. You can make unlimited requests without worrying about running out of credits.

Question 3

What's the difference between monthly and yearly billing?

Accepted Answer

You can choose to pay monthly at $20/month or yearly at $120/year ($10/month, saving 50%). The yearly option provides the same unlimited features at a significant discount. You can switch between billing cycles when renewing your subscription.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Yes, you can upgrade from the free trial to the Unlimited plan at any time. If you need to cancel your Unlimited subscription, you can do so from your account settings. After cancellation, you'll still have access to premium features until the end of your current billing period.

Question 5

Do you offer refunds?

Accepted Answer

We offer a 14-day money-back guarantee for all new paid subscriptions. Simply contact our support team within 14 days of your purchase for assistance with processing your refund. Please note that refunds are only available for accounts with no usage of premium features after subscribing. Our team will review your account activity as part of the standard refund process to ensure eligibility under our policy.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and debit cards. Payment processing is securely handled through Stripe. For enterprise customers, we also offer additional payment options including invoicing with net-30 terms.

Question 7

Can I use Viloi AI across multiple devices?

Accepted Answer

Yes, your Viloi AI subscription is linked to your account, not a specific device. You can access all features from any device by simply logging into your account. This includes desktop, mobile, and tablet access with no additional fees or limitations.

Simple, transparent plans

Why Customers Love Our Plans

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Viloi Pricing Plans

Simple, transparent plans

Why Customers Love Our Plans

Questions? We've got answers

01How does the free trial work?

02What's included in the Unlimited plan?

03What's the difference between monthly and yearly billing?

04Can I upgrade or downgrade my plan?

05Do you offer refunds?

06What payment methods do you accept?

07Can I use Viloi AI across multiple devices?

Need a Custom Enterprise Solution?